Service Update: Sandbox Mode Activation

Effective September 1, 2024

Dear Valued Clients,

We wish to inform you of an important update regarding our operations in light of recent regulatory changes within the European Union. As of September 1, 2024, our services will transition to a Sandbox Mode in preparation for compliance with the forthcoming Markets in Crypto-Assets Regulation (MiCAR). This proactive step is essential as we align our systems and processes with the new regulatory framework to secure our MiCAR license.

During this period of adjustment, our operational functionality will be limited. Specifically:

  • Limited Services: While we will continue to support withdrawals and allow you to execute transactions within the exchange, we will be temporarily suspending the acceptance of new clients and new deposits. This measure ensures we maintain the highest compliance standards as we enhance our infrastructure.
  • No Impact on Existing Funds: Please be assured that all existing funds within your accounts remain fully accessible, and you will continue to be able to withdraw or manage them as usual.
  • Suspension of New Client Registrations: In accordance with regulatory requirements, we will not accept new client registrations until our MiCAR licensing is fully secured.

These changes are a natural progression in our business’s evolution, enabling us to operate in a fully compliant manner within the EU’s emerging legal landscape. We view this transition as a positive step towards strengthening our service offerings and are confident that it will position us well for continued success and growth in the future.

We greatly appreciate your understanding and continued trust as we work diligently to achieve full compliance with MiCAR. Our team is available to address any questions or concerns you may have during this period.

Thank you for your ongoing support.